Overseas Citizen of India (OCI) Card
According to the Embassy of India website, Cox & Kings Global Services (CKGS) is no longer the service provider for OCI services for the Embassy of India, Washington DC or its Consulates in Atlanta, Chicago, Houston, New York and San Francisco. The new service provider will start operations on November 2nd, 2020, the details of which will be provided in due course. Until that time, OCI services will remain suspended, including OCI card applications and approvals.
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You can visit the Embassy of India website to view the official statement and check for updates. https://www.indianembassyusa.gov.in/pages/MjY