From the United States Citizenship and Immigration Services (USCIS)
U.S. Citizenship and Immigration Services reminds the public that we offer immigration services that may help people affected by extreme situations, including the invasion of Ukraine.
The following measures may be available on a case-by-case basis upon request:
Note: When you request help, please explain how the impact of the extreme situations or unforeseen circumstances, such as the invasion of Ukraine, created a need for the requested relief.
Visit our Special Situations page or call us for more information about how we assist individuals affected by extreme situations and unforeseen circumstances. To learn how to request these measures, call us at 800-375-5283. For people with disabilities: (TTY) 800-767-1833 or (VRS) 877-709-5797.
Please update your address with USCIS to ensure you receive all correspondence and benefits from us in a timely manner and avoid possible delays related to your case. To update your address with USCIS, visit our How to Change Your Address page. Please note that changing your address with the U.S. Postal Service will not change your address with USCIS.
Visit our Office Closings page to determine whether an office is open and to learn about rescheduling appointments. In particular, if your InfoPass appointment was affected by the unforeseen circumstances, you can reschedule your appointment online or by calling the USCIS Contact Center.
All Form I-9, Employment Eligibility Verification, requirements remain in place. Those affected by unforeseen circumstances should visit I-9 Central for more information on how to complete Form I-9 if an employee’s documents are lost, stolen, or damaged.
Hours of Operation
Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM